Last Modified: December 18, 2020
This Policy describes the types of information we may collect from you or that you may provide when you visit any of our websites, including delawareautokeys.com, delawareautokey.com, absolutelocksmithco.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Policy applies to information we collect:
- On this Website.
- In email, text, and other electronic messages between you and this Website.
- Through desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
- When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by Delaware Auto Keys or any third party (including our affiliates and subsidiaries); or
- Any third party (including our affiliates and subsidiaries), including through any application or content that may link to or be accessible from or on the Website.
This Policy explains:
- Children Under the Age of 16
- Information We Collect About You
- How We Collect Information
- Cookies and Automatic Data Collection Technologies
- How We Use Your Information
- Disclosure of Your Information
- Choices About How We Use and Disclose Your Information
- Accessing and Correcting Your Information
- Your California Privacy Rights
- Data Security
- Contact and Opt-Out Information
- Sole Statement
Children Under the Age of 16
Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or on or through any of its features, register on the Website, make any purchases through the Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us by clicking on the “Contact us” link on the Web site you are visiting or by e-mailing us at firstname.lastname@example.org
California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your California Privacy Rights for more information.
Information We Collect About You
We may collect, use, store and transfer several types of information from and about users of our Website which we have grouped together as follows:
- Identity Information includes first name, maiden name, last name, username or similar identifier.
- Contact Information includes billing address, delivery address, email address and telephone numbers.
- Financial Information includes bank account and payment card details.
- Transaction Information includes details about payments from you and other details of products and services you have purchased from us.
- Technical Information includes internet protocol (IP) address, your login data, browser type and version, device id, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.
- Profile Information includes your username and password, purchases or orders made by you, your interests, and preferences.
- Usage Information includes information about how you use and got to our Website.
- Marketing and Communications Information includes your preferences in receiving marketing from us and our third parties and your communication preferences.
- Vehicle Information including vehicle identification number (VIN), make, model, year, the type of damage, cause of damage, part information and other information that may be gathered in order to file an insurance claim or provide service.
Information by which you may be personally identified and any other identifier by which you may be contacted online or offline is considered “Personal Information.”
We do not collect any Special Categories of Personal Information about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
How We Collect Information
We use different methods to collect data from and about you including through:
Direct Interactions. The information we collect on or through our Website may include information directly provided to us by you, including:
- Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our services, or requesting a quote, making an order, or further services. We may also ask you for information when you report a problem with our Website.
- Records and copies of your correspondence (including email addresses), if you contact us.
- Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
- Your search queries on the Website.
- Links you have clicked on to throughout our website.
- How much time you spend on each page on our website.
- Device screen size, Device type, Browser information, geographic location, & preferred language used to display our website.
Third parties or publicly available sources We may receive information about you [if you visit other websites employing our cookies or] from third parties including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies, data brokers or aggregators
Automated technologies or interactions As you interact with our Website, we may automatically collect technical data about your equipment, browsing actions and patterns as specified above. We collect this information by using cookies and other similar technologies (see Cookies and Automatic Data Collection Technologies).
Cookies and Automatic Data Collection Technologies
- Estimate our audience size and usage patterns.
- Store your preferences so we may customize our Website according to your individual interests.
- Speed up your searches.
- Recognize you when you return to our Website.
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (“behavioral tracking”).
Certain internet browsers may offer you the option of providing notice to websites that you do not wish for your online activities to be tracked for preference-based advertising purposes (“DNT Notice”). Some browsers are, by default, set to provide a DNT Notice, whether that reflects your preference. Please note that with respect to our Website, we do not take any action based on browser based DNT Notices. If you do not wish to participate in preference-based advertising activities, you should follow the opt-out process described in Consent to Transfer and Storage in the United States below.
Certain features of our Website may use Flash cookies (local stored objects) instead of browser cookies to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies and browser cookies use different management tools and you must manage their settings separately. For information about managing your Flash cookie privacy and security settings, see Choices About How We Use and Disclose Your Information.
Our Website pages and e-mails may contain web beacons (small transparent embedded images or objects, also known as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count website page visitors or email readers, or to compile other similar statistics such as recording Website content popularity or verifying system and server integrity.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.
How does this site use Google services?
Delaware Auto Keys uses Google Analytics first-party “cookies” and other partner third-party “cookies” for reporting. These first- and third-party cookies are used together to help us better understand your interests and online behavior in an aggregate and anonymous form. The Google Analytics first-party “cookies” are used to compile statistical information and reports on aggregate visitor activity on our website. We use third-party cookies to enable Google Analytics demographics and interest reporting, which allows us to understand, in aggregate, the age, gender, and interests of our visitors. In addition to this, we use first- and third-party Google Analytics. None of the data we collect from first and third party “cookies” can be linked to an individual person nor is this data able to personally identify any visitor to our website.
If you would like to opt out of Google Analytics tracking, you may do so by installing the Google Analytics opt-out browser add-on that can be found here. https://tools.google.com/dlpage/gaoptout
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Website and its contents to you.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To provide you with notices about your account.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Website or any products or services we offer or provide though it.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you.
Disclosure of Your Information
We may disclose aggregate information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this Policy:
- To our subsidiaries and affiliates
- To business partners, contractors, service providers, and other third parties we use to support our business and who obligated to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all Delaware Auto Keys’ assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Delaware Auto Keys about our Website users is among the assets transferred.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also disclose your personal information:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Delaware Auto Keys, our customers, or others.
We may share non-personal information without restriction.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
- Promotional Offers from the Company If you do not want us to use your contact information to promote our own products and services, or third parties’ products or services, you can opt-out by submitting your information here: https://www.delawareautokeys.com/email-unsubscribe, or by sending us an email with your request to email@example.com. You may also opt-out of further marketing communications by replying to any promotional email we have sent you or following the opt-out links on that message.
- Click to Do not sell my data
- Links to Third-Party Websites Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates, or plug-ins enabling third-party features. If you follow a link to any third-party website or engage a third-party plug-in, please note that these third parties have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these third parties
Accessing and Correcting Your Information
You may request to remove your personal information from our current customer records or to amend your personal information. Please notify us of your wishes by contacting us at firstname.lastname@example.org
We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. For our record keeping purposes, we will retain certain personal information you submit in conjunction with commercial transactions.
Your California Privacy Rights
California “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us by clicking on the “Contact us” link on the Web site you are visiting or by e-mailing us at email@example.com
California residents may also have additional personal information rights and choices.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
The date the Policy was last revised is identified at the top of the page.
Contact and Opt-Out Information
You may contact us as provided below if: (a) you have questions or comments about our Policy; (b) wish to make corrections to any personally identifiable information you have provided; (c) want to opt-out from receiving future commercial correspondence, including emails, from us or our affiliated companies; or (d) wish to withdraw your consent to sharing your personally identifiable information with others.
Delaware Auto Keys
Attn. Key Care
Magnolia, DE 19962
We will respond to your request and, if applicable and appropriate, make the requested change in our active databases as soon as reasonably practicable. Please note that we may not be able to fulfill certain requests while allowing you access to certain benefits and features of our Website.
This Policy as posted on this Website is the sole statement of our Policy with respect to this Website, and no summary, modification, restatement or other version thereof, or other privacy statement or policy, in any form, is valid unless we post a new or revised policy to the Website.