Contact Us - Delaware Auto Keys

Name*

Primary Phone*

Secondary Phone

Your Email Address*

Enter Email Confirm Email

What can we help you with?*

I am looking for automotive locksmith service
I need to cancel an order
Something else

We're Sorry to hear that you'd like to cancel your order

Please be sure to check out our cancelation terms in the link shown below:
Cancellation Policy - Click Here

A few important things to note:

Deposits our NON-REFUNDABLE - No exceptions
*Cancellations of service appointment will incur a 20% fee (Cancellation Fee), or forfeit of deposit – whichever amount is greater.

You can cancel your order within your user account page by visiting the link below:

Have you attempted to cancel this order on your user account?*

Yes
No

Cancelling Order Through User Account

Please use the link below to cancel your order with us

Click Here - to go to your recent orders

Upon visiting the link find your service order that you would like to cancel. To the right under 'Actions' you will find a button labeled 'Cancel Request'. You may need to login before your orders show.

Still experiencing issues canceling through your account orders page?*

Yes
No

Please inpput your Order Number (DAKEXXXXX)*

You can find this order number in your email

Cancellation Reason*

Please Note:

We specialize in the automotive key & remote sector only. We do not service safes / residential locks / commercial lock properties.

What can we help you with?*

Is this regarding an automotive dealership?*

Yes
No

Have you already attempted to request service online with us?*

Yes
No

Request Service Online - Message

Please use the link below to attempt to book service with us here - where you will be shown a list of all applicable products/service availability as well an exact service total cost for your request.

CLICK HERE - Use this link - book your appointment with us today!

Still having problems booking online with us?*

Yes
No

Are you attempting to supply your own product for us to program to your vehicle?*

No - I would like you to supply my keys/remotes - RECOMMENDED
Yes - I would like to supply my keys/remotes

Did you experience any issues during our online booking process?*

Yes
No

Please first make an attempt to book online with us - before using this form

Use the link below to request service - where you will be shown a list of all applicable products/service availability as well an exact service total cost for your request.

CLICK HERE - Use this link - book your appointment with us today!

Please explain any issues below that prevented booking online*

WARNING:

IT IS NOT RECOMMENDED TO SUPPLY YOUR OWN KEYS/REMOTES AS THERE ARE RISKS INVOLVED.

For the list of associated risks providing your own hardware - Please read about them here.

Are you sure you would like to provide your products for vehicle programming?*

Yes
No

Customer Providing Keys/Remotes - Message

Please use the link below to request service - where you will be shown a list of all applicable products/service availability as well an exact service total cost for your request.

CLICK HERE - Use this link - book your appointment with us today!

Having issues with the link shown above?*

Yes
No

Please explain any issues below that prevented booking online*

Are you a Dealer Employee or Dealer Customer?*

Dealer Employee
Dealer Customer

Are you contacting us regarding a Dealer pay?*

ie. Dealer has promised they would pay for key.

Yes
No

IMPORTANT

If dealer is paying for service - Please ensure that dealer has first contacted us to ensure we have approval of service - without this approval we will not be able to proceed.

IMPORTANT

If dealership is paying for key - We require that an authorized employee submit a "Dealer We owe Request" first.

To submit a dealer we request CLICK HERE!

Once we recieve that request & upon aproval we will begin initiating service with client - without this we will not be able to proceed.

Have you already submitted the Dealer We Owe?*

Yes
No

Dealer Info

Dealer Name*

Dealer City*

Vehicle Stock #

Vehicle VIN #*

Vehicle Year*

Vehicle Make*

Vehicle Model*

Your Sales Associate*

Your Employee Title*

Please explain below*

What Can We Help You With?

Are you the legal owner of vehicle?*

Yes
No

ID Verification

We will verify owner information at time of service - for security.

Please have your Government ID available along with all vehicle ownership paperwork at time of service.

We Require Vehicle Ownership

Sorry, but we only offer service to the current owner of the vehicle being serviced.

Vehicle Year*

Vehicle Make*

Vehicle Model*

How do you start vehicle?*

Physically Insert Key & Twist - to Start
Press a Button On Dash - to Start

What can we help you with? Please be as detailed as possible.*

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