Mon - Fri: 8:30 AM - 6:30 PM | Sat-Sun: Appointment Required
HomeCancellation Policy

Cancellation Policy

Last Modified: January 19, 2021

FEES & PAYMENT; NO REFUNDS
Delaware Auto Keys offers several different purchase options for use of the Services. You may pay for the Services by credit card. You represent and warrant to Delaware Auto Keys that any payment information you provide to Delaware Auto Keys is true and correct that you are authorized to use such payment account. You agree to promptly update your account information with any changes that maybe necessary (for example, a change in your billing address or credit card expiration date).

CONSIDERATION CREDIT – AT OUR DESCRETION
However, from time to time and in our sole discretion, we may choose to provide to you with a one-time refund, discount, or other consideration (“credit”). The provision of a credit to you in one instance does not entitle you to a credit in the future for a similar instance, nor does it obligate us to provide credits in the future, under any circumstance.  If you have a question about our refund policy, contact Delaware Auto Keys.

SPECIAL ORDER CANCELATIONS
Special Orders orders cannot be cancelled once it has been ordered on our end. For more details please see our Special Order FAQs page.

CANCELLATIONS
In the case of prepaid services booked through our website, a cancellation fee, plus applicable taxes, may be charged if the service is cancelled in full. You will be refunded your original payment amount minus the cancellation fee. Any partial cancellation of prepaid services will be refunded to your credit card after the remaining service has been performed.

Cancellations made 3 days or more in advance of the scheduled service date, will receive a 100% refund. Cancellations made within 48 hours (two days) of scheduled service date will incur a 20% cancelation fee, or forfeit of deposit – whichever amount is greater.

SAVE 15% - ONLINE ORDERS ONLY - USE CODE: SAVE15

WE WILL BE TEMPORARILY CLOSED JAN. 19th - JAN. 22nd
- Normal Operation Resumes JANUARY 23rd - Appointment Required -

Online Appoinments - Accepted
PRE-BOOK TODAY!
close
open